Shipping policy
At Kanvas Katha, we are committed to providing our customers with high-quality products and exceptional customer service. We offer shipping to all locations worldwide, and our goal is to get your order to you as quickly and efficiently as possible.
Shipping options and ratesWe offer two shipping options for our customers: standard shipping and express shipping. Standard shipping rates vary based on the destination country and delivery times range from 7-21 business days. Express shipping rates vary based on the destination country and delivery times range from 3-7 business days.
Processing timeWe process orders within 1-2 business days of receiving them. Once your order has been processed, we will provide you with a tracking number so that you can track your package.
Delivery timesDelivery times vary depending on the shipping option you choose and your location. Standard shipping typically takes 7-21 business days, while express shipping takes 3-7 business days. Please note that delivery times may be affected by factors outside of our control, such as holidays, customs clearance, or inclement weather.
Shipping carriersWe use a variety of shipping carriers to ensure that your order is delivered to you as quickly and efficiently as possible. Our shipping partners include FedEx, DHL, UPS, and other local shipping providers.
Order trackingOnce your order has been processed, we will provide you with a tracking number so that you can track your package. You can track your package by visiting the website of the shipping carrier and entering your tracking number.
Shipping addressPlease ensure that your shipping address is correct and complete when placing your order. We are not responsible for packages that are undeliverable due to an incorrect or incomplete shipping address.
Customs and import taxesCustomers are responsible for any customs and import taxes that may apply to their order. We are not responsible for delays due to customs clearance.
Contact usIf you have any questions or concerns about our shipping policy, please contact us at support@redrootsindia.com.
